FAQ

Questions, answered

And if yours isn't here, just ask us.

What exactly is a Tippie?

It's the tip of an ice cream cone — the crunchy bottom bit with choc inside — made as a snack in its own right. A 100g pouch is full of them. No ice cream required.

Do I need to keep them in the freezer?

No. Tippies are completely shelf-stable. Store them in a cool, dry place around 25°C and they're ready whenever you are.

How many are in a pouch?

Each pouch is 100g, which works out to roughly 10 pieces.

What's in them? Any allergens?

The full ingredient and allergen list is shown on every pack — head to the product page to see the back-of-pack photo.

Are they gluten free?

Unfortunately not.

How long do they keep?

12 months. Every pouch is stamped with a best-before date, and the pouch reseals to keep them crisp once opened.

Will they melt in the post?

They travel well, but Australian summers have their limits. If there's ever an issue with an order, please contact us.

How much is shipping?

Free standard shipping Australia-wide on orders from $50. Under that, a flat rate applies at checkout. Orders are dispatched within 2–3 business days.

Can I stock Tippies in my store?

Yes please. Head to our wholesale page and send us an enquiry — we'll come back with a line sheet, pricing and samples.

Do you ship internationally?

We can work with international suppliers — please head to our wholesale page and send us an enquiry.